Get Connected

Let's Build Something Together

Whether you're ready to connect, need to pay your account, or looking to join our growing team — everything you need is right here.

Phone
012 941 8888
Mon–Fri · 08:00–17:00 SAST
Email
admin@ugnt.co.za
Response within 24 business hours
Head Office
Monument Park
Pretoria
By appointment only
Support Chat
Live support portal
Technical support
Get in Touch

Send Us an Enquiry

Have a question? Our team responds within one business day. Fill in the form and we'll connect you with the right department.

Sales & New Connections
Explore plans, check coverage in your area, and get a personalised quote from our team.
Technical Support
Experiencing downtime or slow speeds? Our NOC team is on standby.
Billing & Accounts
Questions about your invoice, payment methods, or account upgrades — we've got you.
Business & Enterprise
Large-scale fibre, managed networks, and SLA-backed solutions for businesses, commercial estates and developments.
Enquiry Form

Your Details

Consents
Confirmation *
Consent to Process Personal Information *
(POPIA Compliance)
  • My information is being collected for the purpose of responding to my enquiry.
  • It will be stored securely and only accessed by authorized personnel.
  • I have the right to request access to, correction or deletion of my personal data at any time.

✓   Your enquiry has been received. A member of our team will be in touch within one business day.

By submitting this form you agree to our Privacy Policy. Your information will not be shared with third parties.

Pay Online

Settle Your Account

Secure, instant payments via Yoco. All major cards accepted. Receipts issued automatically.

Credit / Debit Card
Pay instantly using Visa, Mastercard, or Amex. Your card details are never stored — processed securely via payment gateway.
Pay by Card →
Recommended
Instant EFT
Use your online banking to make an instant electronic fund transfer. Payments are confirmed in real time — no waiting periods.
Pay via EFT →
Manual EFT / Reference
Use our banking details to make a manual EFT from any bank. Use your account number as reference to ensure correct allocation.

All online payments are processed using 256-bit SSL encryption. UGN does not store your card or banking credentials. Receipts are emailed automatically upon successful payment.

Our Services

Apply for a Service

Select the service you'd like to apply for. Our team will verify your details and confirm availability within 48 hours.

Residential Fibre
Home · Up to 1 Gbps
→
Business Fibre
Commercial · Dedicated lines
→
Estate / Complex Fibre
Multi-unit · Managed network
→
Wireless
LTE / Fixed Wireless · Rural
→
Customer Specific Solutions
SLA-backed · Multi-site
→
VoIP & Telephony
Cloud PBX · Number porting
→
VPN Services
Site-to-site · Remote access
→
Applying for: Residential Fibre
Service Application

Application Form

Required Documents *
Consents
Confirmation *
Consent to Process Personal Information *
(POPIA Compliance)
  • My information is being collected for the purpose of client onboarding and service delivery.
  • It will be stored securely and only accessed by authorized personnel.
  • I have the right to request access to, correction or deletion of my personal data at any time.

✓   Your application has been submitted. We'll verify availability at your address and contact you within 48 hours.

A coverage check will be conducted at your address. Availability is not guaranteed until confirmed by our provisioning team.

Join the Team

Open Positions

We're building the network of the future. Come build it with us.

Full-timePretoria
Network Operations Engineer
Monitor and maintain our fibre backbone, respond to NOC alerts, and drive network reliability across all service areas. CCNA or equivalent preferred.
Engineering On-site
Full-timeRemote
Fibre Installation Technician
On-the-ground installation and commissioning of FTTX infrastructure. Valid driver's licence required. Experience with aerial and underground fibre an advantage.
Field Operations Mobile
Full-timePretoria
Customer Success Consultant
Be the voice of UGN. Handle inbound support requests, resolve billing queries, and build lasting relationships with our residential and business clients.
Customer Experience Hybrid
ContractGauteng
Sales & Business Development Rep
Grow our subscriber base by engaging residential estates, property developers, and business parks. Uncapped commission structure with strong base salary.
Sales Hybrid

Don't see a role that fits? We're always open to hearing from talented people. Send us your CV and a short motivation and we'll keep your details on file for future opportunities.